Heber City’s #1 Review Management
Your star rating is your price tag
Before anyone calls you, they look at your reviews. A 4.9 with sixty reviews beats a 5.0 with four, and both beat a 4.2 with a two-year-old complaint sitting at the top and no reply underneath it.
Reviews are also a direct local ranking factor. Volume, recency, and whether you respond all feed into whether you appear in the map pack at all — so this is not just about looking good, it is about being visible.
Getting reviews, consistently
Ask at the right moment
The window is right after the job is finished and the customer is happy. A day later they have moved on. We automate the ask by text, because texts get read and emails do not.
Make it one tap
Every extra step loses people. The link goes straight to your Google review box — no searching, no logging in, no hunting for the right business.
Keep it steady
Twenty reviews in one week looks exactly as suspicious as it is. A handful every month, forever, is what actually moves rankings and what Google trusts.
Ask everyone
Not just the customers you know loved it. Cherry-picking who gets asked is against Google’s policy, and a perfect five-star wall reads as fake to customers anyway.
Handling the bad ones
You will get a bad review eventually. It matters far less than people fear — what matters is the reply.
A calm, specific, non-defensive response does more for the next reader than the complaint does against you. It shows a real person runs the business and that problems get handled. We help write those, and we will talk you out of sending the one you drafted at 11pm.
Genuinely fake or defamatory reviews can sometimes be removed, and we will pursue that where there is a real case. We will not promise it, because Google decides and Google is inconsistent.
What we will not do
We do not buy reviews, write them, or gate them so only happy customers get asked. Beyond being against Google’s policy and the FTC’s rules on endorsements, it is the kind of thing that gets a profile suspended — and we would be undoing the profile work we just did for you.
Beyond Google
Google is where the ranking impact is, so it comes first. Facebook matters in this valley more than most places because of how much business moves through local groups. Industry sites — Angi, Houzz, the trade directories — matter if that is where your customers actually look. We prioritise rather than spreading you thin across a dozen platforms.
What it costs
Review management starts at $197 a month: automated review requests by text and email, monitoring across the platforms that matter to you, reply drafting, and a monthly report on rating, volume and velocity.
It is usually the highest-return thing on our price list, because it compounds and because it feeds directly into map pack rankings.
Where to start
Book the free consultation. We will look at your current rating, review count and how recent they are, and compare you against the competitors you are losing to. Often the gap is smaller than it feels.