Our commitment
We build websites for a living, so it would be a poor look if ours locked people out. This site is built to meet WCAG 2.1 Level AA — the standard referenced by the Americans with Disabilities Act and by Section 508. Accessibility is treated as part of the build here, not a plugin bolted on at the end.
We do not use an accessibility overlay widget. Those tools are widely criticised by disabled users and by the developers of screen readers, and they have not stopped ADA lawsuits. We would rather fix the markup.
What that means in practice
- Keyboard only. Every link, button, form field, menu and dialog can be reached and operated with a keyboard. Dialogs trap focus while open, close on Esc, and return focus to whatever opened them.
- Visible focus. A high-contrast outline follows the keyboard, and it changes colour on dark sections so it never disappears.
- Screen readers. One
<h1>per page and a heading outline with no skipped levels, proper landmarks, a skip-to-content link, real labels on every form control, and decorative icons hidden from assistive technology. - Contrast. Body text and interface text are checked against the 4.5:1 minimum, and large text against 3:1, measured against the colour actually painted behind them — including gradients.
- Reduced motion. If your system asks for reduced motion, the logo marquee stops, scroll animations resolve to their finished state, and smooth scrolling is switched off.
- High contrast mode. Windows High Contrast is supported, with explicit borders so buttons and cards do not vanish when the OS strips background colours.
- Zoom and reflow. The page reflows to 320px and supports 200% zoom without horizontal scrolling or clipped content. Pinch-zoom is never disabled.
- Target size. Interactive controls meet the 24×24px minimum, and the main calls to action are considerably larger.
How we test
Every page is checked programmatically on each change for missing alternative text, unlabelled form controls, broken heading order, unnamed links and buttons, missing landmarks, and contrast failures measured against composited backgrounds. Layout is verified at 320px, 375px, 880px and 1280px to confirm nothing overflows or gets clipped.
Automated testing catches perhaps half of what matters. Real assistive-technology testing catches the rest, and we are honest that ours is not exhaustive.
Known limitations
Being straight with you about the parts we do not fully control:
- Booking calendar. The scheduling widget in the “Free consultation” dialog is supplied by a third party inside an iframe. We cannot change its internals. If it gives you trouble, call or text the number below and we will book you directly.
- Chat and voice widgets. The web chat and the AI voice demo are third-party embeds and their accessibility is not ours to guarantee. Every function they offer is also available by phone, text and email.
- Older articles. Some blog posts were migrated from our previous website. We are working through them, and a few may still have imperfect heading structure or link text.
Tell us if something does not work
This is the part that actually matters. If any page, control or document on this site is difficult or impossible for you to use, we want to hear about it — and we will not ask you to prove anything.
- Text: (435) 236-2946 — usually the fastest way to reach a person.
- Email: info@hookditup.com
- In person: 468 N Main St, Suite 3, Heber City, UT 84032, by appointment.
Tell us the page, what you were trying to do, and what got in the way. If you use assistive technology, naming it helps us reproduce the problem. We aim to respond within one business day and to fix confirmed barriers as a priority.
If we cannot fix something quickly, we will tell you plainly and offer another way to get what you needed — by phone, text, email or in person.
Formal details
- Conformance target: WCAG 2.1 Level AA.
- Status: partially conformant. Most of the site meets the standard; the third-party embeds noted above are not fully verified.
- Assessment method: self-assessment, combining automated checks with manual keyboard and layout testing.
- Applies to: hookditup.com and all pages under it.
- Last reviewed: August 6, 2026.